β’ Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
β’ Handle guest complaints ensuring guest satisfaction.
β’ Process all check-ins and check-outs according to established hotel requirements ... β’ Adhere to payment, cash handling and credit policies/procedures.
β’ Generate, print, and distribute daily reports to designated departments/personnel.
β’ Resolve discrepancies on the room status report with Housekeeping.
β’ Other duties as assigned.
Pay: Starting Pay $17.00-$19.00 per hour based on experience.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner